Service and customer orientation are very important to the city of Rastatt. The citizens' office team is there to help citizens with their concerns. From identity cards and passports to certifications and information and help with pension matters: The citizens' office offers a comprehensive service.
You can obtain them from the Citizens' Office:
The district of Rastatt is responsible for waste disposal in Rastatt (emptying, waste calendar, registering/deregistering waste containers, etc.). Bulky waste in the district is not collected on fixed dates, but flexibly as required.
The central collection point for recyclables and waste in the district is the "Hintere Dollert" disposal facility in Gaggenau-Oberweier, which is operated by the district. Further information is available from the waste management company of the district of Rastatt .
The city of Rastatt operates the brushwood sites in the city center and in the districts.
Appointments for "registration, de-registration and re-registration" at the Citizens' Office can be booked online.
You will receive the following applications, among others
The Citizens' Office issues the following forms:
The following brochures are available for you:
Appointments for foreigners can be booked online.
The appointments are confirmed subject to change. If there are any queries from employees or if an appointment is not necessary in individual cases, you will be notified accordingly.
You can easily enter your biometric data, i.e. biometric passport photos, fingerprints and the signature for all ID documents, yourself at the self-service terminal in the Citizens' Office.
You can apply for certificates of good conduct at the Citizens' Office and, under certain conditions, also directly at the Federal Office of Justice.
The lost and found office of the city of Rastatt is the right place for lost and found.
You can apply for an extract from the Central Trade Register at the Citizens' Office and, under certain conditions, also directly at the Federal Office of Justice.
At the moment NO appointments can be booked online for "leaving the church". This is due to technical problems with the provider. For matters concerning the Citizens' Office, please contact the Citizens' Office staff by e-mail at buergerbuero@rastatt.de by e-mail.
You can book appointments online for the following matters:
You can purchase the following from the Citizens' Office:
You can also purchase various representative items from the Citizens' Office:
Mon, Tue, Thu: 7.30 am to 4 pm
Wed: 7.30 am to 6 pm
Fri: 7.30 am to 12.30 pm
Sat: 9 am to 12 noon
If Friday is a public holiday, the Citizens' Office is closed on the following Saturday.
Last admission is 15 minutes before the regular closing time.
